Contact us | Lombard

Contact us and support

Get a quote or get in touch. Find the information you need about Lombard

Security may be required. Product fees may apply. 

Finance is only available for business purposes.

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UK

Service Contact details

Sales

Phone: 0800 502 402
Lines open Mon-Fri, 9am-5pm

Text relay: 18001 0800 502 402

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Looking to finance a single car or van?

Customer services

Phone: 0345 877 8888
Lines open Mon-Fri, 8:30am-5:30pm

Text relay: 18001 0345 877 8888

Email: generalenquiries@lombard.co.uk

Lombard Vehicle Solutions

Phone: 0344 600 9012

Visit: Lombard vehicle solutions or complete this form and we'll get back to you.

Leisure marine finance

Phone: 0800 151 2952
Lines open Mon-Fri, 9am-5pm

Email: marine@lombard.co.uk

Commercial marine finance

Phone: 0114 206 6400

Email: commercialmarine@lombard.co.uk

Aviation finance

Phone: 0129 364 2927
Lines open Mon-Fri, 9am-5pm

Email: *lomaviation@lombard.co.uk

Technology services

Phone: 020 8236 7800
Lines open Mon-Fri, 9am-5pm

Payment difficulties or received an arrears letter

Phone: 0345 246 4203
Lines open Mon-Fri, 9am-5pm

Text relay: 18001 0345 246 4203

Calls cost no more than regular calls to geographic numbers (01 or 02) and are included in inclusive minutes and discount schemes.

 

Calls from landlines are typically charged up to 10p per minute; calls from mobiles typically cost between 10p and 40p per minute. Calls from landlines and mobiles are included in free call packages.

 

Write to us:

Lombard
Customer Relations Team
PO Box 520
Rotherham
South Yorkshire
United Kingdom
S63 3BR

Republic of Ireland

Service Contact details

Quote or enquiry

Phone: 1850 215 000
Lines open Mon-Fri, 9am-5pm

Sales

Find your local sales manager

Customer services

Phone: 1850 215 000
Lines open Mon-Fri, 9am-5pm

Standard call charges apply.

 

Write to us:

Ulster Bank Group Centre
George's Quay
Dublin 2
D02 VR98

Isle of Man

Service Contact details

This business has now closed.  For any queries please use the contact details as given.

Phone Number: 0345 877 8888

 

Text relay: 18001 0345 877 8888

 

Lines open Mon-Fri, 8:30am-5:30pm

 

Email: generalenquiries@lombard.co.uk

Standard call charges apply.

 

Write to us:

Lombard

Customer Services Team

PO Box 520

Rotherham

South Yorkshire

United Kingdom

S63 3BR

 

Jersey

Service Contact details

This business has now closed.  For any queries please use the contact details as given.

Phone Number: 0345 877 8888

 

Text relay: 18001 0345 877 8888

 

Lines open Mon-Fri, 8:30am-5:30pm

 

Email: generalenquiries@lombard.co.uk

Standard call charges apply.

 

Write to us:

Lombard

Customer Services Team

PO Box 520

Rotherham

South Yorkshire

United Kingdom

S63 3BR

Guernsey

Service Contact details

This business has now closed.  For any queries please use the contact details as given.

Phone Number: 0345 877 8888

 

Text relay: 18001 0345 877 8888

 

Lines open Mon-Fri, 8:30am-5:30pm

 

Email: generalenquiries@lombard.co.uk

Standard call charges apply.

 

Write to us:

Lombard

Customer Services Team

PO Box 520

Rotherham

South Yorkshire

United Kingdom

S63 3BR

Gibraltar

Service Contact details

This business has now closed.  For any queries please use the contact details as given.

Phone Number: 0345 877 8888

 

Text relay: 18001 0345 877 8888

 

Lines open Mon-Fri, 8:30am-5:30pm

 

Email: generalenquiries@lombard.co.uk

Standard call charges apply.

 

Write to us:

Lombard

Customer Services Team

PO Box 520

Rotherham

South Yorkshire

United Kingdom

S63 3BR

Contact us | Lombard Help and support

Find the information you need about Lombard and get answers about managing your account

Add your signposting title here… Our fees explained

We are pleased to provide some information regarding fees, which may be charged on agreements with us. Fees enable us to provide transparency to our customers in reflecting costs as they're incurred.

We charge an administration fee when we arrange your facility. This varies depending on the complexity of each transaction, with more complex deals attracting higher fees to reflect the extra work involved.

Your Relationship Manager or our Customer Services team will be very happy to explain the fees applicable to your specific facility.

Contact us
Add your signposting title here… Roy Scot Larch customer support

On 1 September 2015 RoyScot Larch Ltd withdrew from offering consumer credit facilities.

 

The administration of existing agreements were transferred to Lombard, however no further finance applications are being considered.

 

Who should I contact if I have any questions? 

Please call us on 0345 877 8888.

 

What to do if you have a complaint 

If you're not completely happy with our service, we’d like to hear about it - that way, we can do something to put it right. We do everything we can to make sure our customers get the best possible service. However, sometimes, we don’t get things right first time. 

 

For more details on how to make a complaint please use the links below.

Feedback and complaints

To give us any feedback that isn't a complaint, please email rotherhamcustomerfeedback@lombard.co.uk or contact us in any of these ways.

If your feedback relates to this website, please email marketing@lombard.co.uk

How to appeal a lending decision

How to make a complaint

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